Terms And Conditions - Aura Clothing

Welcome to Aura
At Aura, we are dedicated to providing premium clothing and exceptional service that embodies our ethos: Your Aura, Your Style. By accessing, browsing, or using our website, services, or purchasing products from Aura, you agree to comply with and be legally bound by the terms and conditions outlined herein. These terms are designed to protect both you, our valued customer, and Aura, along with its team, assets, and reputation.

1. Acceptance of Terms

By engaging with our services—whether by visiting our website, making a purchase, or interacting with our content—you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any portion of these terms, you are advised to refrain from using our website or services. Continuing to access our services signifies your full acceptance of these terms.

2. Scope of Application

These Terms and Conditions apply to all interactions with Aura, including but not limited to:

Viewing or browsing our website.
Placing an order for our products.
Engaging with our customer support team or communication channels.
Participating in promotions, contests, or surveys offered by Aura.

3. Protection of Aura and Its Team

Aura reserves the right to:

Modify, suspend, or terminate access to our website, services, or specific products without prior notice if misuse or violation of these terms occurs.
Protect its intellectual property, brand image, and reputation from unauthorized use, infringement, or harm.
Take legal action against any party or individual attempting to defame, harm, or unlawfully exploit Aura, its team members, products, or resources.

4. User Responsibility

When interacting with Aura, users are expected to:

Use our website and services in good faith and for lawful purposes only.
Provide accurate and honest information when creating accounts, placing orders, or communicating with us.
Respect our intellectual property rights, including but not limited to our designs, logos, and branding.

5. No Return and No Refund Policy

At Aura, we take great care to ensure that our products meet the highest standards of quality and craftsmanship. To maintain the integrity of our brand and operations, we have a strict No Return and No Refund Policy. By purchasing from Aura, you acknowledge and agree to the following:

5.1. Finality of Purchase

All sales are final. Once an order is placed and payment is confirmed, it cannot be canceled, returned, or refunded under any circumstances.
This policy applies to all products, including but not limited to apparel, accessories, and promotional items.

5.2. Exceptions

In the rare event that a product is received with a manufacturing defect or damage caused during transit, Aura will assess the issue on a case-by-case basis.
To be eligible for consideration, customers must notify Aura within 48 hours of receiving the product and provide clear photographic evidence of the defect or damage.
Aura reserves the sole discretion to determine whether a replacement or repair will be offered. No refunds will be issued under any circumstances.

5.3. Protection of Aura and Its Team

Aura and its team are committed to delivering high-quality products. Any false claims, misuse, or abuse of this policy will result in immediate termination of services and potential legal action.
Aura reserves the right to reject any claims that do not comply with the terms outlined above.

6. Product Information

6.1. Accuracy and Errors

Aura strives to provide accurate product descriptions, images, and pricing. However, occasional errors or inaccuracies may occur due to human or technical limitations.
Aura reserves the right to correct any errors or inaccuracies without prior notice, including after an order has been placed.

6.2. Product Availability

All products are subject to availability. Aura reserves the right to limit quantities, discontinue products, or cancel orders without prior notice.

6.3. Variations in Colors and Materials

Slight variations in colors, textures, or materials may occur due to differences in screen resolutions, lighting, or manufacturing processes. These variations are not considered defects.

7. Pricing and Payments

7.1. Pricing Transparency

All prices are listed in Indian Rupees (INR) and are exclusive of taxes, duties, and shipping fees unless stated otherwise.

7.2. Secure Payment Processing

Payments are processed securely through trusted third-party providers. Aura does not store sensitive payment information.

8. Orders and Shipping

8.1. Order Processing

Orders are processed only after payment confirmation. Aura reserves the right to cancel or refuse orders at its sole discretion.

8.2. Shipping and Delivery

Estimated shipping times are provided for convenience and are not guaranteed. Aura is not liable for delays caused by third-party shipping providers or customs clearance.

9. Intellectual Property Rights

All content on Aura’s website, including designs, logos, and branding, is the exclusive property of Aura. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

Aura and its team are not liable for any damages, losses, or claims arising from the use of our website, products, or services. Customers are solely responsible for the proper use and handling of purchased items.

11. Indemnification

By using Aura’s services, you agree to indemnify and hold harmless Aura, its directors, employees, and affiliates from any claims, damages, or losses arising from your actions.

12. Privacy and Data Protection

Aura is committed to protecting your personal information. For details, please refer to our Privacy Policy.

13. Amendments to Terms and Conditions

Aura reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.

By adhering to these terms, you acknowledge and agree to respect Aura’s policies, ensuring a seamless and secure relationship. Thank you for choosing Aura as your trusted clothing brand. Together, we reflect the essence of Your Aura, Your Style.

Aura and its team will always remain protected under these terms.